Terms of Service

These Terms of Service (“Terms”) govern your use of the website and communication services provided by Elite Beauty, Inc., doing business as Plus Cosmetic Surgery Center (“we,” “us,” or “our”), including website inquiries, SMS communications, Instagram Direct Messages, WhatsApp, Facebook, and related Meta platforms.

By using our website or communication services, you agree to these Terms. Participation in our SMS program requires the separate consent described below. Acceptance of these Terms alone does not enroll you in text messaging.

1. Who We Are

2. Our Services

We provide information and customer communication services to answer inquiries, share information about our services, assist with consultation requests, manage appointments, and provide related support.

Our communication channels include website forms, SMS, Instagram Direct Messages, WhatsApp, Facebook, and related platforms.

These Terms govern website and communication services. Medical treatment, informed consent, and procedure-specific financial arrangements are addressed in separate documents provided by the clinic.

3. Eligibility

You must be at least 18 years old and have the legal capacity to enter into these Terms to use our inquiry forms, enroll in our SMS program, or communicate with us regarding our services.

You agree to provide accurate information. If you enroll in text messaging, you confirm that you are the subscriber or authorized user of the mobile number provided and are authorized to consent to messages at that number.

4. Acceptable Use

You agree not to:

• Send unlawful, harmful, abusive, harassing, or fraudulent content.
• Impersonate another person or misrepresent your affiliation.
• Provide another person’s contact information without authority.
• Transmit spam, malware, or malicious code.
• Attempt to gain unauthorized access to our systems or data.
• Interfere with the operation of our website or communication services.
• Use our services in violation of applicable law or platform policies.

5. SMS Program Description

The Plus Cosmetic Surgery Center SMS program may include:

• Responses to website inquiries.
• Consultation and appointment confirmations.
• Appointment reminders.
• Scheduling and administrative updates.
• Customer support related to your inquiry or appointment.
• Occasional promotions and special offers, only when you separately opt in to marketing texts.

Messages may be sent using automated technology.

6. SMS Enrollment and Consent

You may enroll through the form on our website by providing your mobile telephone number and selecting the applicable SMS consent checkbox.

Service-related and marketing messages have separate consent choices. Each SMS consent checkbox is optional and unchecked by default. You may submit an inquiry without consenting to either category.

Providing a telephone number, submitting a form, agreeing to these Terms, or contacting us through Instagram or WhatsApp does not by itself constitute SMS consent.

Consent to service-related texts does not authorize marketing texts. Marketing messages are sent only to individuals who separately consent to receive them.

Consent to SMS messages is not a condition of purchase, consultation, or medical care.

7. Message Frequency and Charges

Message frequency varies based on your interactions with us, appointment activity, and the message categories you select.

Message and data rates may apply. Your mobile carrier may charge for messages sent and received according to your plan. Contact your carrier for information about those charges.

8. Opting Out

Reply STOP to unsubscribe from our SMS program at any time.

After your request, we may send one confirmation message. We will stop further messages from the program unless you provide new consent.

You may also contact us at +1 (305) 778-7818 or info@pluscosmeticsurgerycenter.com to request that messages stop or to arrange an alternative communication method.

Opting out of SMS does not cancel an appointment, terminate an existing treatment relationship, or affect your eligibility for care.

If your telephone number changes or you stop using it, please notify us so we can update
our records.

9. Help and Customer Support

Reply HELP for assistance with the SMS program.

You may also contact:

Our messaging channels are not continuously monitored and must not be used for emergencies.

10. Carrier Liability and Message Delivery

Carriers are not liable for delayed or undelivered messages.

SMS delivery depends on mobile networks, device settings, service availability, and other factors outside our control. We do not guarantee that every message will be delivered or received.

Do not rely solely on an SMS reminder to manage an appointment or obtain urgent medical care. Contact our office if you need to confirm scheduling details.

11. Privacy and SMS Information

Our handling of personal information is described in our Privacy Policy.

No mobile information will be shared with third parties or affiliates for their marketing or promotional purposes.

SMS opt-in data and consent will not be sold, rented, transferred, or shared for another business’s independent use. Service providers may process limited information on our behalf solely as necessary to deliver, administer, secure, and support our messaging program.

SMS consent does not authorize the disclosure of medical records, publication of patient photographs or testimonials, or any use of protected health information requiring a separate authorization.

Please do not send medical records, medical photographs, detailed health information, passwords, or payment card information through general inquiry forms or ordinary messages. Contact our office for an appropriate communication channel.

12. Third-Party Platforms and Links

Some communication services operate through Meta platforms, including Instagram, Facebook, and WhatsApp. Your use of those platforms is also governed by their terms and privacy policies.

We use service providers, including Chatwoot and Twilio, to support communications. Our website may also contain links to third-party websites or resources.

We do not control third-party websites or platforms and are not responsible for their content, availability, or independent privacy practices.

13. No Medical Advice or Emergency Services

General information on our website and through our inquiry and messaging services does not constitute individualized medical advice, diagnosis, or treatment. Consult a qualified healthcare professional about medical concerns.

Using our website, submitting an inquiry, or enrolling in SMS communications does not by itself create a physician-patient relationship.

Our website forms and SMS program are not emergency services. For a medical emergency, call 911 or seek immediate medical attention. Existing patients should follow the urgent-care and postoperative instructions provided by their treating clinician.

These Terms do not replace medical advice or instructions provided within an established treatment relationship.

14. Consultations and Medical Services

Appointment requests are subject to confirmation by our office.

The suitability of any procedure, treatment options, risks, recovery expectations, and final pricing depend on an individual evaluation. Results vary, and website descriptions, testimonials, or before-and-after photographs do not guarantee a particular outcome.

Medical procedures require the clinic’s applicable evaluation and informed-consent process. Acceptance of these Terms or SMS enrollment is not consent to a medical procedure.

15. Deposits and Financial Arrangements

A deposit may be required before surgery. Any applicable deposit amount, payment schedule, and cancellation, rescheduling, or refund terms will be provided separately before payment.

Deposits and payments are governed by the financial agreement provided for your procedure.

16. Intellectual Property

Website and communication content, including text, logos, photographs, and other materials, is owned by or licensed to Elite Beauty, Inc. unless otherwise indicated and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, or otherwise use that content without authorization, except as permitted by applicable law.

17. Disclaimers

Our website and general communication services are provided “as is” and “as available,” to the fullest extent permitted by law.

We make reasonable efforts to provide accurate information but do not guarantee that website content or communication services will always be complete, current, uninterrupted, timely, or error-free.

These disclaimers concern website and communication services and do not replace the clinic’s professional obligations relating to medical care.

18. Limitation of Liability

To the maximum extent permitted by applicable law, Elite Beauty, Inc. shall not be liable for indirect, incidental, special, or consequential damages arising from your use of, or inability to use, our website or communication services.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, waives patient rights, or removes obligations concerning medical care, professional negligence, privacy, or protected health information.

19. Changes to These Terms

We may update these Terms and will revise the “Last Updated” date when we do. The updated version will be available on this page. Continued use of our website or communication services after changes take effect constitutes acceptance to the extent permitted by applicable law.

Where required, we will provide additional notice or obtain consent. Changes to these Terms do not retroactively expand your SMS consent or enroll you in additional message categories.

20. Governing Law

These Terms are governed by applicable federal law and the laws of the State of Florida, United States, without regard to conflict-of-laws principles and without limiting mandatory rights available under applicable law.

21. Contact Us

For questions about these Terms or our communication services, contact: